Free 20-minute ‘goodness of fit’ interview: New clients are welcome to set up a ‘goodness of fit’ interview to meet their potential therapist and determine interest and comfort level in moving forward. This can happen in person or over the phone.

Extended Health Insurance Coverage

Tipping Point is eager to support those we serve in accessing insurance coverage for our consulting and counselling services. If you have extended benefits, you should check with your insurance provider to determine the scope of coverage available to you. Especially determine if coverage allows the services of a Registered Clinical Counsellor (RCC) for reimbursement.

As many insurance companies have their own policies relating to benefits, we ask clients to pay for our services at the time of your appointment and to claim our fee afterwards. We will do everything we can to support you in receiving the allowances that are available to you.

Code of Ethics

Tipping Point commits to treating all of its clients with respect and dignity at all times. Emphasis is given to facilitating an environment that is welcoming of all ethnicities and cultural backgrounds. We look forward to what we can learn from each other as we join our experiences together to move toward change.

Confidentiality

Tipping Point holds the confidentiality of the client-counsellor/consultant relationship, except where certain legal limitations may apply. These will be discussed at the onset of services.

Feedback

Tipping Point believes in the importance of client feedback, so we might access and evaluate how we can best serve the needs of our clients in the future.

Professionalism

Tipping Point commits to offering the highest level of professional service according to recognized standards and ethics in both the counselling and behaviour consulting fields. Our staff have completed graduate-level studies in the field of counselling and engage in ongoing professional development and supervision to ensure clients receive the highest quality of service.

WE WOULD LOVE TO HEAR FROM YOU

Inquire about our consulting or counselling services today.
Or contact us to schedule your first session.